We provide comprehensive support to ensure your construction machinery operates at peak performance.
Frequently Asked Questions When Placing An Order
What is covered under your warranty?
Our standard warranty covers manufacturing defects for 12 months from the date of delivery or 1,000 operating hours, whichever comes first. The warranty includes replacement of defective parts and technical support. It does not cover damage from improper use, lack of maintenance, or accidents.
Should I choose an electric forklift or an internal combustion forklift?
Electric forklift: low noise, zero emissions, low maintenance cost, but high purchase price, suitable for indoor operation.
Internal combustion forklift: Strong power, long endurance, low purchase price, but fuel cost and exhaust gas treatment need to be considered, suitable for outdoor operations.
What should be checked before forklift operation?
Braking system, steering system, tire condition; Hydraulic oil level, battery power/fuel quantity; Safety devices such as horns, lights, and seat belts; Is the fork intact without cracks
Can you accept small quantities?
Yes, accept small quantity, fast delivery
Do you have pre-shipment inspection procedures?
Yes, we always test the products before delivery.
Can I take samples for testing?
Yes, samples can be sent for testing before bulk ordering.
When is the delivery time?
Inventory orders within 7-15 days, for oem and odm orders, the specific time depends on the actual situation.
What are the terms of payment?
Wire transfer or letter of credit, Western Union, Alipay, etc.
Can I have my own custom product?
Yes. oem and odm can be provided, including design, logo, packaging, etc.
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Address
Renqiu City, Cangzhou City, Hebei Province, China